services
Consultancy
We can provide an experienced team of technicians to visit your offices and provide a full report on the current setup of your network. They will then give you a detailed report with suggestions on how to make your current setup work better and more securely.
All of our solutions are designed to suit your business and budget and to increase personal productivity and improve client service. Above all, to make sure you can focus on your business and customers, rather than your IT.
Core areas of expertise include:
- Network Design and Implementation
- Remote Working and Mobility
- Security
- Disaster Recovery and Business Continuity
OS support
At JBS technologies we are OS agnostic. We believe all Operating Systems have a vital role to play in any workplace.
Remote Support
JBS Technologies provide a fully managed helpdesk system that allows easy reporting of all faults.
Customers can log a call by phone, email or by accessing our web based helpdesk system.
Once a call is logged you will be notified by email every time the call is updated. You will be able to use the web based helpdesk system to monitor each stage of the call or look back over previous calls.
By using a fully managed helpdesk system we can provide instant updates to any support call and give you the flexibility you need when problems occur.
Backup Solutions
Backups are the most difficult thing for any small business to manage.
Do you use tape backups and rotate them offsite? Or do you backup to a network attached storage unit and sync this across the Internet.
Whichever way you decide to backup your data, you can be assured that we will provide the best quality service and support to make sure your data is stored securely and is fully tested.
Our backup service can provide you with secure, safe, automated off-site backups, totally removing the need for taking home backup tapes, checking the backup or worrying about whether your files are safe.
We can accomodate any size network, with packages starting from 5 gigabytes up to several terabytes in size, and as well as Windows we also support backing up of Microsoft Exchange, Microsoft SQL Server, MySQL, Oracle, and OS X (Linux support is coming).
Having a live snapshot of your data taken each night means that you can easily roll back files to a previous point in time, from 28 days up to 30 years or more, perfect for keeping those important records for the future. We also backup only the parts of your largest files that have changed, meaning that backups are not only far quicker than you imagine, but also less demanding of your internet connection.
Security is managed by high strength AES encryption so your data is accessible only to you and no one else, even us. A copy of your data is kept at two locations for added redundancy. How else could you afford such great protection for your greatest asset?
Preventive Maintenance
Why wait until something goes wrong to call out a professional? By having your equipment maintained by us at regular intervals we can often spot and fix potential problems before they become serious enough to stop your systems from working.
Servers that are regularly maintained exhibit far less problems than those left for months on end with no support. We can montior your systems remotely and provide a weekly report on any issues that may cause a system faliure later on.
Fixing a problem before it becomes serious could save you from the inconvenience of having major downtime off your network.